Security Operations offered by ServiceNow provides a uniform security information view. It helps the enterprise respond proactively to cyber threats. It is known for security operations, compliance, and threat management for the past four years.

In this blog, we will look at the key features of the security operations with the ServiceNow application. We will also talk about how it helps improve cyber resilience in an organization. Before that let us first define cyber resilience in an organization.

What is Cyber Resilience?

The capacity of a company to recognize, respond to, and recover from an IT security issue is known as cyber resilience.

  • It has a connection to information system security and business continuity.
  • It also encompasses the resilience practiced in an organization.
  • It describes an organization’s capacity to produce business results in the face of cyberattacks, natural disasters, or financial crises.
  • An appropriate level of information security resilience impacts an organization’s business operations.

To ensure business continuity, a cyber resilience strategy is essential as it:

  • Increases an organization’s security and lowers the danger to its infrastructure.
  • Aids in minimizing monetary loss that occurs inside an organization.
  • Gaining the client’s trust is easier for organizations that are cyber-resilient.
  • It strengthens its competitive advantage through effective operations.

One such piece of software that assists a company in achieving cyber resilience is ServiceNow. We will discuss the article’s main points in the section that follows, which outline the efficient means by which ServiceNow’s security operations enhance an organization’s cyber resilience.

4 ways by which ServiceNow Security Improves Cyber Resilience

The ability of a business to identify, address, and recover from an IT security issue is known as cyber resilience. Businesses can carry on operating with minimal disruption to their workflows and processes with cyber resilience.

Both internal and external risks, such as ransomware attacks and data breaches, are considered in a cyber resilience plan. Here are some tried methods for increasing an organization’s cyber resilience through ServiceNow security operations.

Embracing Advanced Technologies

To improve cyber resilience, manual security procedures could be automated. Modern technology and automation technologies are required for organizational processes like threat hunting, vulnerability assessment and management, SOAR (Security Orchestration, Automated, and Response), and user behavior analytics. Intuitive traffic monitoring, risk reduction, and threat identification and removal on the cloud support effective asset monitoring and reporting.

The way the current world is growing in terms of digital transformation, cyber-resilience is becoming more and more crucial for managing commercial operations.

Having Proper Risk Management in Place

Businesses tackle information technology risks including technology and cyber risks. Proper risk management offers exceptional customer experiences, boosts efficiency, and discovers business insights with organizations that embrace digital transformation.

Digital transformation poses systems and applications risks resulting in undesirable effects. Businesses manage IT risks effectively with integrated risk management systems. This can profit from the digital transformation without any business disruptions, legal troubles, or innovation challenges. IT risk management is a key component of organizational management. It aids in the ongoing monitoring and identification of hazards.

Be Aware of Phishing Scams

Cybercriminals try to access an organization’s IT environment using phishing scams and business email compromise (BEC) attacks. The employees of the company should be aware of the strategies cybercriminals use. The IT manager must be able to counter these attacks and how it affects behavioral change. It improves an organization’s understanding of the risk.

ServiceNow restricts the threats that happened because of credential compromise using its multi-factor authentication (MFA) feature. It permits the logins under specific conditions. They are the access allowed from devices that are managed, and compliant. It also provides the users with the information for identifying and reporting social engineering attacks.

Connect People and Processes

An optimum balance of people, processes, and technology, helps in achieving greater cyber resilience in an organization. People at many times are not informed about the threats.

This can result in vulnerability in the end. ServiceNow consulting services offer vigilance to people in the organization such as clients, employees, and suppliers for delivering cyber resilience. The processes in an organization depend on the organizational culture and reduce IT risks and convenience.

The Conclusion

An organization can lower the risk of an IT security incident by using Security Operations and the Security Operations Management Suite (SOMS) of ServiceNow. It provides total transparency of security occurrences and prevents an organization from uncertainty and disruptions by mitigating the risks and building a resilient business optimized for growth.

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