This policy explains how we, Bumppy Media Pvt Ltd. (hereinafter referred to as “Bumppy”), use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications (jointly referred as “Website”).
By visiting and/or ordering services on this Website, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.
This policy describes the information we process to support Bumppy, Bumppy Page Manager, Bumppy Meet and other products and features offered by Bumppy (Bumppy Products or Products). You can find additional tools and information in the Bumppy settings.
What information do we collect about you?
Bumppy may use the KYC submitted by you for business purposes. You hereby consent to
(i) receiving e-newsletters as well as other communications containing offers etc. and
(ii) Bumppy providing your information to sponsor/s and/or companies associated with it for the purpose of providing you with offers and/or information.
You agree to indemnify, save, and hold Bumppy , its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein.
The Services and the Site are owned and operated by Bumppy Media Pvt Ltd. India and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by Bumppy (the “Materials”) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws.
As between you and Bumppy , all Materials, trademarks, service marks, and trade names contained on the Site are the property of Bumppy and/or third party licensors or suppliers. You agree not to remove, obscure, or alter Bumppy India or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services.
Storage and security of your personal information
Bumppy will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorised access, modification or disclosure.
We recommend not sharing your password with anyone.Due to the nature of the internet, Bumppy does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information in connection with the Website.
How will we use the information we collect from you?
You consent to Bumppy collecting and using your personal information for processing and delivering the order/s placed on the Website and any other service provided through the Website. In particular you expressly consent that Bumppy may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by Bumppy or by third parties providing delivery services to Bumppy
You consent to Bumppy using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you. Bumppy may disclose your personal information, and you consent to the disclosure of your personal information, to: other entities within the Bumppy group of companies; and third parties engaged by Bumppy or other members of the Bumppy group to perform functions or provide products and services on our behalf such as processing Payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising. If you would like to unsubscribe from receiving direct marketing communications from Bumppy or do not want us to share your personal information with other parties, please e-mail us at [email protected] or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list.
We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request.Please note that the withdrawal of any authorisations for processing of your personal information by third parties may result in us not being able to provide you with any services. Bumppy reserves the right to disclose your personal information if it is required or authorised to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Bumppy or any third party, or to avoid injury to any person.If the Bumppy business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
Access to your information
Bumppy will use all reasonable endeavours to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information Bumppy holds about you.
We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information – [email protected]. Bumppy reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation.
You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Bumppy will not automatically delete the personal information held about you. If you would like Bumppy to delete all personal information together with the deletion of your account, please follow the steps mentioned-above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests.
Any changes thereto will be notified via the Website and, where appropriate, through e-mail notification.
You should therefore read the privacy policies of the other websites when you are using those sites.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: [email protected]
Background Location Tracking in Bumppy Sales Team APP or in Bumppy main APP
Bumppy Sales Manager app collect location data to improve location accuracy when finding nearby bluetooth printer . Your location can be accessed at any time even when the app is closed or not in use.
Bumppy Sales Team app collects location data to Enabled tracking your trips to work or calculated distance travelled even when the app is closed or not in use.
Conditions for Refund:
- Overpayment of a bill.
- Payment made for a service not rendered.
- Payment made in error.
Timeframe for Refund Requests:
Specify the period during which customers can request a refund. Common timeframes may range from a few days to a few weeks after the payment date.
- Cancellation Window: Specify the timeframe during which customers can cancel an order or service without incurring any charges. This window could be before shipment, appointment time, or a set period before the service is scheduled.
- Cancellation Fees: If applicable, detail any fees associated with cancellations made outside the allowed window. This could include restocking fees or service cancellation charges.
- Cancellation Process: Provide instructions on how customers can cancel their order or service, whether it’s through an online portal, contacting customer support, or another method.
- Refund for Cancellations: Clarify whether cancellations result in a full refund, partial refund, or no refund at all. This can depend on factors like timing and the nature of the product or service.
- Subscription Services: If applicable, outline the process for canceling subscription services and any associated terms, such as whether partial refunds are available for unused portions of a subscription.
Who We Share Your Data With
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
What kinds of information do we collect?
To provide the Bumppy Products, we must process information about you. The types of information we collect depend on how you use our Products. You can learn how to access and delete information we collect by visiting the Bumppy Settings.
Information and content you provide. We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. It can also include what you see through features we provide, such as our camera, so we can do things like suggest masks and filters that you might like, or give you tips on using camera formats. Our systems automatically process content and communications you and others provide to analyze context and what’s in them for the purposes described below. Learn more about how you can control who can see the things you share.
Data with special protections: You can choose to provide information in your Bumppy profile fields or Life Events about your religious views, political views, who you are “interested in,” or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.
Networks and connections. Bumppy collect information about the people, Pages, accounts, hashtags and groups you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log history), which we use for things like helping you and others find people you may know and for the other purposes listed below.
Your usage. Bumppy collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you’re using and have last used our Products, and what posts, videos and other content you view on our Products. We also collect information about how you use features like our camera.
Information about all transactions made on our Products. If you use our Products for purchases or other financial transactions (such as when you make a purchase a Product or make a donation), we collect information about the purchase or transaction. This not includes payment information, such as your credit or debit card number and other card information; But included other account and authentication information; and billing, shipping and contact details.
Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.
As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device.
Collection of Images
Usage of Collected Images
Information we obtain from these devices includes:
Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
Device operations: information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).
Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use, and Family Device IDs (or other identifiers unique to Bumppy Company Products associated with the same device or account).
Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.
Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.
Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you stream a video from your phone to your TV.
Advertisers, app developers, and publishers can send us information through Bumppy Business Tools they use, including our social plug-ins (such as the Like button), Bumppy Login, our APIs and SDKs. These partners provide information about your activities off Bumppy—including information about your device, websites you visit, purchases you make, the ads you see, and how you use their services—whether or not you have a Bumppy account or are logged into Bumppy. For example, a game developer could use our API to tell us what games you play, or a business could tell us about a purchase you made in its store. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.
Partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us. Learn more about the types of partners we receive data from.
How do we use this information?
We use the information we have (subject to choices you make) as described below and to provide and support the Bumppy Products and related services described in the Bumppy Terms. Here’s how:
We use the information we have to deliver our Products, including to personalize features and content (including your News Feed, Bumppy Stories and ads) and make suggestions for you (such as groups or events you may be interested in or topics you may want to follow) on and off our Products. To create personalized Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data we collect and learn from you and others (including any data with special protections you choose to provide); how you use and interact with our Products; and the people, places, or things you’re connected to and interested in on and off our Products. Learn more about how we use information about you to personalize your Bumppy experience, including features, content and recommendations in Bumppy Products; you can also learn more about how we choose the ads that you see.
Information across Bumppy Products and devices: We connect information about your activities on different Bumppy Products and devices to provide a more tailored and consistent experience on all Bumppy Products you use, wherever you use them. We can also make your experience more seamless, for example, by automatically filling in your registration information (such as your phone number) from one Bumppy Product when you sign up for an account on a different Product.
Location-related information: We use location-related information-such as your current location, where you live, the places you like to go, and the businesses and people you’re near-to provide, personalize and improve our Products, including ads, for you and others. Location-related information can be based on things like precise device location (if you’ve allowed us to collect it), IP addresses, and information from your and others’ use of Bumppy Products (such as check-ins or events you attend).
Product research and development: We use the information we have to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
Ads and other sponsored content: We use the information we have about you-including information about your interests, actions and connections-to select and personalize ads, offers and other sponsored content that we show you. Your choices over the data we use to select ads and other sponsored content for you in the Bumppy Settings.
We use the information we have (including your activity off our Products, such as the websites you visit and ads you see) to help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps, and services.
We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off of Bumppy Products. For example, we use data we have to investigate suspicious activity or violations of our terms or policies, or to detect when someone needs help. To learn more, visit the Bumppy Security Help Center.
We use the information we have to send you marketing communications, communicate with you about our Products, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We use the information we have (including from research partners we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health and well-being. For example, we analyze information we have about migration patterns during crises to aid relief efforts.
How is this information shared?
Your information is shared with others in the following ways:
When you share and communicate using our Products, you choose the audience for what you share. For example, when you post on Bumppy, you select the audience for the post, such as a group, all of your friends, the public, or a customized list of people. Similarly, when you use Bumppy Chat to communicate with people or businesses, those people and businesses can see the content you send. Your network can also see actions you have taken on our Products, including engagement with ads and sponsored content. We also let other accounts see who has viewed their Bumppy Stories.
Public information can be seen by anyone, on or off our Products, including if they don’t have an account. This includes your Bumppy username; any information you share with a public audience; information in your public profile on Bumppy; and content you share on a Bumppy Page or any other public forum, such as Bumppy Marketplace. You, other people using Bumppy, and we can provide access to or send public information to anyone on or off our Products, including in other Bumppy Company Products, in search results, or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Products.
Learn more about what information is public and how to control your visibility on Bumppy.
You should consider who you choose to share with, because people who can see your activity on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot, or reshare that content to others across or off our Products or in person. Also, when you comment on someone else’s post or react to their content, your comment or reaction is visible to anyone who can see the other person’s content, and that person can change the audience later.
People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in a Story, mention or tag you at a location in a post, or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can report the content.
People in your networks can see signals telling them whether you are active on our Products, including whether you are currently active on Bumppy, or when you last used our Products.
When you choose to use third-party apps, websites, or other services that use, or are integrated with, our Products, they can receive information about what you post or share. For example, when you play a game with your Bumppy friends or use a Bumppy Comment or Share button on a website, the game developer or website can receive information about your activities in the game or receive a comment or link that you share from the website on Bumppy. Also, when you download or use such third-party services, they can access your public profile on Bumppy, and any information that you share with them. Apps and websites you use may receive your list of Bumppy friends if you choose to share it with them. But apps and websites you use will not be able to receive any other information about your Bumppy friends from you, or information about any of your followers (although your friends and followers may, of course, choose to share this information themselves). Information collected by these third-party services is subject to their own terms and policies, not this one.
Devices and operating systems providing native versions of Bumppy (i.e. where we have not developed our own first-party apps) will have access to all information you choose to share with them, including information your friends share with you, so they can provide our core functionality to you.
Note: We are in the process of restricting developers’ data access even further to help prevent abuse. For example, we will remove developers’ access to your Bumppy data if you haven’t used their app in 4 months, and we are changing Login, so that in the next version, we will reduce the data that an app can request without app review to include only name, Bumppy username and bio, profile photo and email address. Requesting any other data will require our approval.
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
We work with third-party partners who help us provide and improve our Products or who use Bumppy Business Tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don’t sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, Pages, videos and other content on and off the Bumppy Products. For example, Page admins and business profiles receive information about the number of people or accounts who viewed, reacted to, or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their Page or account.
We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Delhi and likes software engineering) to help them better understand their audience. We also confirm which Bumppy ads led you to make a purchase or take an action with an advertiser.
We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information you share with them, as well as the information needed to complete the transaction, including shipping and contact details.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
We also provide information and content to research partners and academics to conduct research that advances scholarship and innovation that support our business or mission, and enhances discovery and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
We share information with law enforcement or in response to legal requests in the circumstances outlined below.
How can I manage or delete information about me?
We provide you with the ability to access, rectify, port and erase your data. Learn more in your Bumppy Settings.
We store data until it is no longer necessary to provide our services and Bumppy Products, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on Bumppy, you can access and delete that query from within your search history at any time, but the log of that search is deleted after 6 months. If you submit a copy of your government-issued ID for account verification purposes, we delete that copy 30 days after submission. .
When you delete your account, we delete things you have posted, such as your photos and status updates, and you won’t be able to recover that information later. Information that others have shared about you isn’t part of your account and won’t be deleted. If you don’t want to delete your account but want to temporarily stop using the Products, you can deactivate your account instead. To delete your account at any time, please visit the Bumppy Settings
How do we respond to legal requests or prevent harm?
We access, preserve and share your information with regulators, law enforcement or others:
In response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the India when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Products, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Products.
Information we receive about you (including financial transaction data related to purchases made with Bumppy) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
How will we notify you of changes to this policy?
We’ll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Products.
Cybersecurity and Malware Policy
Attempt to compromise user accounts or gather sensitive information through unauthorized means, defined as:
How to contact Bumppy with questions
You can learn more about how privacy works on Bumppy. If you have questions about this policy, you can contact us as described below. We may resolve disputes you have with us in connection with our privacy policies. You can contact Us through its website.
ATTN: Privacy Operations
B-218, Tower B, Ithum Tower
Date of Last Revision: April 1st, 2022