Conditions for Refund

• Overpayment of a bill.
• Payment made for a service not rendered.
• Payment made in error.

Timeframe for Refund Requests

Please specify the period during which customers can request a refund, typically ranging from a few days to a few weeks after the payment date.

Request a Refund

To request a refund, please contact our customer support team at [email protected] with the following information:

• Your name
• Order number
• Reason for the refund request
• Any relevant supporting documentation or screenshots

Our team will review your request and respond within 5 business days.

Request for cancellation

To cancel your subscription, you must submit a written cancellation request through your account dashboard or contact our support team at [email protected] with your account details and reason for cancellation.
Cancellations must be requested at least 30 days prior to your next billing cycle to avoid being charged for the following month.

Termination of the services provided

We reserve the right to terminate your account without notice if you violate our Terms of Service or engage in any prohibited activities. In the event that we discontinue a service, we will provide prior notice to all affected users.

Accessing data post cancellation

Upon cancellation, you will have limited access to your account for 30 days to export any data. After this period, your account and data will be permanently deleted. It is your responsibility to ensure that you have backed up all necessary data before requesting cancellation.